Asia Trans Sdn. Bhd. Logistic Tracking System

The web-based Asia Trans Supply Chain Sdn. Bhd job order management system aims to ease the day-to-day operations of the company by allowing the customer service officers and operators to manage and update the status of the logistic job orders.

The flow of the proposed system starts with customer service officer store a new job order into the system after receiving a booking from the customer. It is important to note that the act of customer making booking is by manually contacting the logistic company and not related to the proposed system that focuses on job order management. Then, the customer service officer will print out the container dispatch advice that have a QR code to a driver as soon as the customer informs the customer service that their shipment is ready to be picked up. The QR code is intended for truck drivers to access the job progress update page. Truck drivers can be directly under the company or under an operator. If the job is given to operator, then the status of the job will be updated by operator. Once the shipment reached the is accepted by the customer, the customer service officer will mark the job order status as complete in the system. As for administrator, they can manage the system user accounts of customer service officers, administrators, operators, drivers and customers. Meanwhile, customer can log in the system by using the credentials that is created by the administrators to view the status of their job order or inform the logistic company that their shipment is ready to be picked up after a booking has been made earlier.

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